For years, POP ( Post Office Protocol) email has been a thorn in my side.POP3 and SMTP are transmission protocols to retrieve your email provider's inbox and outbox. What's the big difference between POP and IMAP? Well, if you're connected to a POP account and delete emails that have come into your Mac, when you get onto your iOS devices you'll find that those deleted emails are still there and you have to delete them again! With IMAP, delete once, and an email is deleted from all inboxes.Īpple's email service uses the IMAP ( Internet Message Access Protocol) protocol for email, as do many other email services. There are some other benefits to IMAP, but for most people, the constant need to make multiple deletions if they have more than one device is the main reason they detest POP3 email servers. The only POP3 account that I still had as of last week was one from my ISP, Comcast. For some reason, Comcast seems to be stuck in the 1990s and wants to retain those stupid POP3 accounts.
Well, I found out that they've been providing IMAP accounts on a ask-and-ye-shall-receive basis, so I quickly signed up for one. After receiving notification that my IMAP account was live, I tried setting it up, only to run into issues. What I found is that you need to fool the Apple email clients for OS X and iOS 7 into believing that you're NOT connecting to a Comcast server initially, because if you tell those clients you have a Comcast account, they decide to set your email client up with - you guessed it - a POP3 account. Here are some instructions on what you other Comcastic customers can do to sign up for IMAP and set up your OS X and iOS devices (note that images and instructions below are written for OS X Mavericks and iOS 7). Request a Comcast IMAP accountīy default, you're still stuck with a Comcast POP3 account if you sign up for their service. Should they decide sometime in the 21st Century to actually move everyone to IMAP, I'd be shocked. So to get on their "beta" IMAP service - which apparently has been around for a while - you need to ask for it. Fortunately, there's no need to call Comcast you can make your request at (see image below). You will need to know your current account credentials, those being your account user name and password. For some odd reason, probably for provisioning of the IMAP server, they also ask you what state you're in (maybe it's just for validation that you are indeed who you say you are.). Please note that Comcast has not, to this point, made this ability to get an IMAP account widely known. One of two things will happen at this point: You'll either get a message that says that your account will be migrated to an IMAP server within 72 hours, or if you're a secondary email user on an account that's already asked to move to IMAP, you'll get a message saying that your account has been migrated.
Setting up a Comcast IMAP account in iOS 7 In either case, wait until you know for sure that your account is ready for IMAP love. Since iOS 7 devices have an incredible level of popularity right now, let's first talk about what you need to do to set up a Comcast IMAP account for Mail.app. Realize that if you just go into Settings and try to set up a new Comcast email account, it's going to assume that you are trying to connect to a POP3 server. So we'll need to confuse Mail and iOS 7 temporarily to get this account set up. Start by launching Settings, finding and tapping "Mail, Contacts, Calendars", and then tapping the Add New Account link. When you're asked what kind of account to create (choices include iCloud, Exchange, Google, Yahoo!, AOL, and Other), select Other.